Privacy Policy

At ANV Properties LLC  we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in accordance with applicable data protection laws in the United Arab Emirates.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use any of our property-related services.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information Provided by You

When you interact with us through our website, WhatsApp, forms, email, or phone, you may provide:

  • Full Name

  • Email Address

  • Phone/WhatsApp Number

  • Location or Country of Residence

  • Inquiry/Message Details

  • Property Preferences

  • Budget and Investment Requirements (optional)

  • Documents voluntarily shared for verification or purchase process

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type & Device Information

  • Pages Viewed & Time Spent

  • Cookies and Tracking Data

  • Referring URLs

  • General Location (city/country)

1.3 Third-Party Information

We may receive information from:

  • Advertising Platforms (e.g., Meta, Google)

  • Real Estate Portals

  • Developer Partners

  • CRM or Lead Management Systems

2. How We Use Your Information

We use your data to provide a seamless, secure, and personalised real estate experience, including:

  • Responding to your inquiries

  • Sending property recommendations

  • Sharing market insights or investment opportunities

  • Scheduling viewings or meetings

  • Verifying your identity when necessary

  • Processing property transaction requirements

  • Improving website performance and user experience

  • Marketing and retargeting (only with your consent)

  • Complying with UAE regulatory requirements (RERA / DLD)

We do not sell your personal information under any circumstances.

3. Sharing & Disclosure of Information

We may share your information only with trusted partners when required:

3.1 Developer Partners

Emaar, Nakheel, Sobha, Azizi, Danube, Aldar, Binghatti, Deyaar, etc., for:

  • Property booking

  • Unit availability checks

  • Official documentation

  • Viewing arrangements

3.2 Service Providers

  • CRM software

  • Hosting and security providers

  • Website analytics tools

  • WhatsApp/Email communication platforms

3.3 Legal/Regulatory Requirements

We may disclose information if required to:

  • Comply with UAE law

  • Support RERA/DLD regulations

  • Protect our rights or prevent fraud

We do not share your data with unauthorized third parties.

4. Marketing Communications

With your consent, we may send:

  • Property alerts

  • Market updates

  • Investment opportunities

  • Project launches (off-plan & ready)

  • Company announcements

You may unsubscribe from marketing emails/WhatsApp at any time.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, track performance, and deliver relevant ads. Cookies help us understand:

  • Which pages users visit

  • How long they stay

  • Which properties they view

  • What device or browser is used

You may disable cookies in your browser settings, but some functions may not work correctly.

6. Data Storage & Security

We implement strong security measures to protect your data, including:

  • Secure encrypted servers

  • Access-controlled systems

  • Regular security monitoring

  • Encrypted communication on our website

However, no method of transmission over the internet is fully secure, so we cannot guarantee absolute protection.

7. Data Retention

We retain your information only for as long as necessary to:

  • Provide services

  • Maintain legal and regulatory compliance

  • Resolve disputes

  • Improve customer experience

You may request deletion of your data at any time.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion or restriction of your data

  • Withdraw marketing consent

  • Ask how your data is stored or used

To exercise these rights, contact us at:
📩 info@anvproperties.com

9. Third-Party Links

Our website may include links to developer websites, external portals, or partner platforms.
We are not responsible for their privacy practices and encourage users to read their policies.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

11. International Data Transfers

If you access our website from outside the UAE, your information may be transferred and stored in UAE servers or with partners who comply with international data protection standards.

12. Updates to This Privacy Policy

We may update this page to reflect:

  • Legal changes

  • Company updates

  • New services or technologies

The “Last Updated” date at the top will be revised accordingly.

13. Contact Information

If you have questions or concerns about this policy, please contact us:

ANV PROPERTIES LLC
 Al Moosa Tower 2, 30th Floor, Office No. 3, Sheikh Zayed Road, Dubai, UAE
 Email: info@anvproperties.com
 Phone/WhatsApp: +971 508657161

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